Refund policy
Returns
Returns are accepted only if products are defective or damaged or with quality issues and must be returned within 30 calendar days from the purchase date. In addition, the product must be in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@healthstationaus.com. Please note that returns will need to be sent to the following address: 129 West St, South Hurstville, NSW, 2221.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@healthstationaus.com.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@healthstationaus.com.